Accurate account information
Users are responsible for keeping account, billing, and contact information accurate and up to date.
Legal
Terms of Service
These terms describe the current usage boundary for the DDJ.ai company website, account-related access, product brands, and scoped service discussions.
Website and account usage
Reasonable use only
The website and related services may not be used for abuse, security attacks, unlawful activity, or attempts to bypass usage controls.
Account protection
Users are responsible for the confidentiality of their own credentials and third-party sign-in methods.
Products and services
Product brands
relation-graph, graph-online, and graph-pilot may each have their own product-specific documentation, usage rules, and service boundaries.
Data analysis service discussions
Any software-assisted data analysis or visualization service is subject to data availability, customer authorization, compliance constraints, and agreed project scope.
Project delivery
Service scope, delivery timing, support expectations, and payment terms are ultimately defined by the confirmed order, invoice, or executed agreement.
Service boundary and changes
Platform evolution
DDJ.ai may continue adjusting product features, website copy, and service structure as the platform evolves.
Suspension and termination
Access may be limited or suspended when misuse, security risk, payment failure, or material violation of terms is detected.
Precedence
When a signed commercial agreement exists, that agreement prevails over the generic website summary.